July 17 - August 3, 2025
During the Newmar International Rally in June, service technicians noted that we had serious water damage in the floor of our fullwall slideout. The issue could not be resolved in the field, and we scheduled repair service at the mothership in Nappanee, Indiana.
Someone must have cancelled since we were able to get in for service approximately six weeks later as opposed to the typical twelve to sixteen weeks out. They allotted three weeks for repairs and annual maintenance items. At peak summer labor rates, we joked that we were buying a small car without getting the car.
I kept saying that we were the poster child for making sure you stay on top of your maintenance and have knowledgeable people doing the service. We had had our roof inspected, but apparently, the technicians did not know all the trouble spots where damage could occur. Scheduling at the mothership may be challenging, but it's worth it!
Repairing the floor and locating the source of the damage and fixing the issue involved over 39 hours of labor. Two more water intrusion areas needed addressing as well.
Our technician took one look at our roof and decided that the best course of action was to reseal the whole thing. He scraped off the four years of accumulated caulk, removed the awnings and brackets, and resealed everything on the rooftop. Add 26 more hours of labor.
Annual maintenance items for the air conditioners revealed damage that we suspect came from last year's hail storm. All the slideouts were tested for any adjustments needed for operation. Any seals that were showing wear were replaced. Bolts were tightened. The entire coach was put through the rain bay several times to test for any water intrusion.
After a much needed wheel alignment, ride height adjustment, and four-corner weigh, we were ready to go. We even made it out several days ahead of schedule. Our credit card took a beating, but we should be in good shape. Plus, we feel good about the repairs being made by the most knowledgeable folks about our coach - the ones who built it.
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| Locating the troublespot |
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| Check out how the scaffolding allows different work heights |
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| Checking for hidden damage |
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| Rotten floor bottom |
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